Support

Email support@ezreels.site and say what you were doing and what happened. A screenshot or screen recording helps. We answer within two working days.

Restore a purchase

Open the plans screen in ezReels and tap Restore. Use the same Apple Account you bought with.

Cancel a subscription

On your iPhone, open Settings › your name › Subscriptions › ezReels. You keep your plan until the end of the period you paid for.

Ran out of AI edits

Your edits renew on your plan's renewal date each month. Everything that runs on the phone keeps working without them, or add your own AI key in Settings › AI.

Captions are in the wrong language

Captions use the languages Apple transcribes on the iPhone. Choose the spoken language from the captions panel and the app listens again.

Export is slow or stops

Keep ezReels open while it exports and make sure the iPhone has free storage. A 60-second reel usually takes under half a minute on a recent iPhone.